Tenants

This page also contains a set of useful hints and tips for tenants. If you are looking for a property in Cambridgeshire or Hertfordshire, why not search our database of available properties.

Looking for a home to rent?

One way to be sure of security – both in your tenancy and with your money, is to use a professional, dedicated letting agent who is a member of ARLA (The Association of Residential Letting Agents).

They are accredited and will help you find the home that will suit you. They are fully bonded so your deposit and your rent will be safe. They also have membership of the Deposit Protection Scheme which provides a dispute resolution service in the case of disagreement at the end of a tenancy.

To help you make up your mind we would like to share some questions and answers to make the renting process simpler. Naturally, if you have questions specific to you please click here to contact us .

FAQs for Tenants

A Full Management means the agent will be looking after the property throughout your tenancy. Tenants report any repair or other problem to the agent who will act on behalf of their client, the Landlord, and fix the problem.

Let only means that the agent finds tenants for the property and arranges the paperwork. The Landlord then takes over the management and the tenant contacts the Landlord direct if there are any problems. Always check with an agent as to who will be looking after your tenancy and who will be holding your deposit. Noonan Crane Property Management always hold the deposit when the property is under full management.

Typically unfurnished means curtains, carpets and cooker. Full furnished includes furniture, beds and in some cases all the crockery and cutlery and other household equipment.

Always ask the negotiator when you look at a property which items are included as part of the tenancy.

A Tenancy Agreement is a legal and binding document. You will be committed to paying rent until the end of the term. Normal terms are 6 months or 12 months. If you have special requirements speak to the agent who will advise you on your best action.

It is important to ask any agent this question, as many do charge for renewals, check-outs and may have other hidden fees during the tenancy.

Yes. Your contents need to be insured, as the landlord’s insurance covers the actual property/goods, but not tenant’s possessions.

Where it is allowed by the landlord, there this is an extra refundable pet deposit of £200 per pet and in addition a non-refundable charge of £50 to cover the additional cleaning process etc.

A Full Management means the agent will be looking after the property throughout your tenancy. Tenants report any repair or other problem to the agent who will act on behalf of their client, the Landlord, and fix the problem.

Let only means that the agent finds tenants for the property and arranges the paperwork. The Landlord then takes over the management and the tenant contacts the Landlord direct if there are any problems. Always check with an agent as to who will be looking after your tenancy and who will be holding your deposit. Noonan Crane Property Management always hold the deposit when the property is under full management.

This is normally a sum equal to one and a half month’s rent. It is held by the agent as Stakeholder in a bonded client account. It is kept safe during your tenancy and returned when you vacate the premises as long as the property is left as per the inventory and all clauses in the tenancy agreement are fulfilled.

Example:
You choose to rent a flat which is £650 per calendar month:
Your deposit will be £650 x 1.5 which is equal to £975.

Use our letting calculator and find out how much it will cost you to move into a property.

There is a non returnable administration fee of £200.00(No VAT). Before your tenancy begins you will need to pay the rent until the end of the month and a returnable deposit equivalent to one and half months rent. All these funds must be paid in cleared funds i.e. cash or a bankers draft.

Use our letting calculator and find out how much it will cost you to move into a property.

All utility accounts at the property will have been closed in the Landlord’s name. We advise reading of the meters and contacting the relevant suppliers as soon as you move in. Full information on the property and the area in which the property is located is enclosed in the property welcome pack.

Generally, service charges are paid by the Landlord, but would advise checking your tenancy agreement before you sign it.

ARLA members are accredited for their experience, professionalism and compliance with ARLA’s bye laws, regulations, accounting procedures and their professional indemnity which complies with the requirements of the Association’s Fidelity bond.

You will be asked to complete a form as references are done by an independent referencing company. Generally you will be required to brings 2 forms of id, at least one which has a photo.

The following forms of id are accepted: Passport, Driving License, Bank Statement, Utility Bill, Birth Certificate.

These should clearly set out your responsibilities. Read it carefully before you sign. If in doubt, ask the agent. There is a duty for professional agents to ensure that anyone entitled to rely on them is offered correct advice.

It is a legally binding document between you and the landlord, applicable only to you and the property you are renting, that states the amount of rent, the length of the tenancy, your rights and responsibilities. Your agreement will most probably be an Assured Shorthold tenancy under the Housing Act as amended in 1996. For bona fide companies and/or rental values over £25,000 a year, the agreement will be drawn up under contract law.

Once you have found a property you would like to rent. It takes between five and ten working days, to take up and confirm references, clear your cheque covering the first rent period and the deposit, arrange for inventories and the transfer of utility accounts into your name. No professional agent can allow you possession before all this has been done.

Most agents require it to be a minimum of six months and occasionally write a tenancy agreement for longer than 12 months.

Tenancies are renewed and agents often agree the terms for the renewal at the beginning and include them in the tenancy agreement. If you’re likely to leave before the end of the original term agreed, you must negotiate break clauses to be written into the agreement. If not, you will remain responsible for the rent until the end of the term agreed, unless a new and satisfactory tenant can be found usually at your expense.

The tenant pays the utility bills such as gas, electricity, water and telephone during the course of the tenancy, T.V. license, etc; and the Council Tax applicable to the property.

Ensure you fulfill your obligations stated in the tenancy agreement to leave the property in the condition it was in at the start, or deductions will be made from your deposit. These will include thorough cleaning and all linen, used or not, freshly laundered. If you’ve moved furniture, return it to where you found it at the time of the inventory.

After an inventory check and condition inspection, provided there are no missing items or damage, your deposit will be returned shortly after you leave the property. You cannot set your deposit against any rent payment due.

Normally, the agent in a designated Government approved scheme. Noonan Crane Property Management use the Deposit Protection Scheme (DPS).

General Information

Tenant Administration Fees

Our standard tenant administration fees are as follows:

You can download a copy of the tenant fees by clicking on the button below

Download Tenant Fees

Latest News

2015-07-19 11:17:42

New ARLA Advert

This advert, broadcast throughout September 2014 on ITV at peak times, explains why you should always use an ARLA Licensed member and where to look for the logo.  

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